- Where are you located?
We ship out of a warehouse in Michigan.
- Who Do You Ship Through?
All orders are processed via USPS Priority Shiping.
- Can the hair be dyed?
Yes, Our hair can be dyed any color. Professional dying is highly recommended to achieve the best results.
- What Method Of Payment Is Accepted?
For the safety of both our customers and our business all payments are securely processed through Paypal.
- How Do We Contact You?
For Questions, comments or concerns please email us directly from our website. All emails will receive responses within 24 hours.
- Is Express Shipping Available?
At this moment we DO NOT offer express shipping.
- Is Signature REQUIRED?
To ensure your package is in the right hands we require signature delivery on ALL orders.
- What Products Do You Recommend?
We recommend sulfate free shampoo and/or conditioner on our products as they don't strip hair of oil and shine
- How Long Does Hair Last?
With proper care over 1year
- What Is The Difference Between The Premium Collection And Elite Collection?
While both our premium and elite collections are of the highest quality, our elite collection is fuller as it is 4oz vs our premium collection that is 3.5 oz . Both brands offer shine, guaranteed fullness, no shedding , no tangling or odor
- Are Orders Processed Over The Weekend?
Orders are processed Monday-Friday 8am-6pm. Any order processed after this time will be processed the next business day.